Third Party Reviews Reviews For Sport Clips Haircuts of Strawbridge Marketplace

1 rating

Took forever to get haircut! Only two people working. Four people deep waiting. Stylelist just having conversations like no one else is waiting. Will not go back to this location again. Online said no wait time, show up and there is a 55 minute wait. Get it together!

1 rating

Lousy customer service. Used their app to check-in, said the wait was 53 minutes. No problem, went in anyway. My in store wait was 43 minutes. With about 15 minutes left in my wait, I stepped out briefly. Got a text saying to head over there. As I pull up, got a text saying that they're ready for me. I walk in and find that I've been bumped and my new wait time is another 17 minutes. Went back outside and called and was told that because I wasn't sitting there, they took the guy who walked in as I pulled up. Was told if I came back, I would be the next one in line. Declined, had already waited an hour+ at that point. Why have a procedure for the customers to use if you're going to follow it yourself? Hope everyone else will have a better experience with these folks, as for me I'll pass.

5 rating

Had my first haircut here today by Courtney. She did a superb job. Very professional and a great conversationalist. Will definitely use her for all my future cuts.

Rated 3.5 out of 5.0 based on 14 Client reviews

1
Kristie M. | August 11, 2020 Google

" Took forever to get haircut! Only two people working. Four people deep waiting. Stylelist just havi"

1
David S. | July 31, 2020 Google

" Lousy customer service. Used their app to check-in, said the wait was 53 minutes. No problem, went "

5
Ellis B. | May 25, 2020 Google

" Had my first haircut here today by Courtney. She did a superb job. Very professional and a great co"

5
James H. | May 14, 2020 Google

" Very good haircut. Glad to come here again."

5
stephen o. | February 24, 2020 Google

"everyone there is excellent"

5
Dustan B. | January 17, 2020 Google

"Great customer service"

1
xDCMTx | December 4, 2019 Google

"Ever get a haircut that was extra good, from a stylist that was extra awesome? Too bad, they probabl"

5
hunter b. | October 3, 2019 Google

"Katie gave me an amazing haircut. She was also very nice to talk to. Definilty going back to her whe"

1
Nick W. | September 11, 2019 Google

"Pretty good haircut. Didn't know how to trim a beard. You'd think a place centered around guys heads"

5
Glenn E. | August 27, 2019 Google

"The stylist, Jennifer, listened to my muddled description of how I wanted my hair cut and beard trim"